Find answers to common questions about our platform, commissions, and services
Go to the "Withdrawal" page from your dashboard. Enter the amount you wish to withdraw (minimum M100), provide your banking details, and submit the request. Once approved, funds will be transferred to your account.
Withdrawal requests are processed within 3-5 business days after approval. Bank transfers may take an additional 2-3 business days depending on your bank.
Yes, there is a 2.5% fee plus M10 fixed fee per withdrawal. For example, a M1000 withdrawal would incur a M35 fee, netting M965.
Common reasons: insufficient balance, unverified email, incomplete banking details, or suspicious activity. Check the status on your withdrawal history for specific reasons.
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